ECC Sweden can assist if a consumer has a problem with a seller in another EU country, Iceland, Norway or the UK. We help consumers either through direct advice or through mediation over our sister centres in the ECC Network.
ECC Sweden is a part of the Swedish Consumer Agency’s information service Hallå konsument. It is through the information service that consumers receive help with cross-border matters.Hallå konsument's website
Press inquiries are primarily answered by the Swedish Consumer Agency’s press service.The Swedish Consumer Agency’s press service (in Swedish)
ECC Sverige Konsumentverket Box 48 651 02 Karlstad Sweden
Tage Erlandergatan 8 A, Karlstad, Sweden
To access ECC Sweden’s statistics, please contact the ECC’s website editorial staff. Email address: firstname.lastname@example.org. Questions are answered promptly during office hours on weekdays.
Source: ECC Sweden
Proofread: 2 November 2020