Contact
ECC Sweden can assist if a consumer has a problem with a seller in another EU country, Iceland, Norway. We help consumers either through direct advice or through mediation over our sister centres in the ECC Network. We also have a close collaboration with the consumer office in the UK.
Contact for consumers
ECC Sweden is a part of the Swedish Consumer Agency’s information service Hallå konsument. It is through the information service that consumers receive help with cross-border matters.
Contact Hallå KonsumentPress inquiries
Press inquiries are primarily answered by the Swedish Consumer Agency’s press service.
The Swedish Consumer Agency’s press service (in Swedish)Contact the ECC Director
The ECC Director Kristoffer Pettersson can be reached through the Swedish Consumer Agency’s exchange: Phone number: +46 (0)771 - 42 33 00 Email address: infoeccsverige@konsumentverket.se
Postal address:
ECC Sverige Konsumentverket Box 48 651 02 Karlstad Sweden
Visiting address:
Tage Erlandergatan 8 A, Karlstad, Sweden
Statistics
To access ECC Sweden’s statistics, please contact the ECC’s website editorial staff. Email address: webbredaktionen@konsumentverket.se. Questions are answered promptly during office hours on weekdays.
Source: ECC Sweden
Proofread: 9 January 2023