EU legislation

Purchase of consumer goods

• Directive on certain aspects concerning contracts for the sale of goods (2019/771/EU)
• Directive on price indication (98/6/EC)
• Consumer Rights Directive (2011/83/EU)
• Regulation on cross-border parcel delivery services (2018/644)
• Unfair Commercial Practice Directive (UCP Directive) (2005/29/EC)
• Directive on unfair terms in consumer contracts (93/13/EEC)
• Regulation on determining the rules applicable to periods, dates and time limits (1182/71)

Financial services

• Consumer Credit Directive (2008/48/EC)
• Directive on distance marketing of consumer financial services (2002/65/EC)
• Regulation on cross-border payments (924/2009)
• Payment Service Directive (PSD II) (2015/2366)
• Directive on payment accounts (2014/92/EU)

Flight

• Air Passenger Rights Regulation (261/2004)
• Regulation on common rules for operation of air services in the Community (1008/2008)
• Regulation on Air Passenger Rights of disabled persons and persons with reduced mobility (1107/2006)
• Regulation on a Comunity list of air carriers and informing air passengers of operating air carrier (2111/2005)
• Regulation on air carrier liability in the event of accidents (2027/97)
• Montreal Convention

Bus

• Regulation on rights for passengers in bus and coach transport (181/2011)

Train

• Rail passenger rights regulation (1371/2007)

Boat

• Regulation on passenger rights travelling by sea and inland waterway (1177/2010)
• Regulation on the liability of carriers of passengers by sea in the event of accidents (392/2009)

Package travel

• Package travel directive (2015/2302)

Timeshare

• Timeshare directive (2008/122/EC)